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hello@customei.apponline

Turn every product into a canvas

A print-on-demand studio for Shopify merchants who need more than tees — built for both humans and AI.

editor · personalized tee
JaneEST · 2026
300 dpi · 4500 × 5400
100%
Loading runtime…
$34.00+$5.00

Shipping personalized goods with Customei in 42 countries

ATELIER GOODSMAPLE & CONORTH BROOKFIELD/NOTESKINDRED STUDIOOKAPI PRESSROSE & REEDHARVEST CO.WILD KINPAPER ARCHIVELUMEN DESIGNTATTER & BINDERATELIER GOODSMAPLE & CONORTH BROOKFIELD/NOTESKINDRED STUDIOOKAPI PRESSROSE & REEDHARVEST CO.WILD KINPAPER ARCHIVELUMEN DESIGNTATTER & BINDER

01 — The studio

A workshop for merchants
who care about the details.

Customei is built on six years of print-on-demand experience. Every tool is here because it fixed a real merchant's real problem — not because it looked good in a pitch deck.

01

A studio that treats a mug like a mug

Drag the warp handles to wrap artwork around a mug's curve or a sleeve's seam. The print bends to the real surface — cotton weave, glazed ceramic, matte leather — instead of floating on top. Every mockup angle refreshes the moment your customer types.

warp.DRAG A HANDLE
02

Every kind of layer, one canvas

Text, photos, shapes, QR codes, calendars, maps, star maps, moon phases, Spotify cards, string art — plus word clouds, word searches, and crossword generators. All first-class layers, all live-editable, all print-ready.

03

Every angle, one template

Connect a template to as many mockup frames as your product has sides — front, back, in-hand, flat-lay. Every preview refreshes live together, so a customer can flip the mug and watch their name wrap around.

04

A surface, not a sticker

Displacement maps render your print against the real bump of cotton, the curve of a ceramic rim, the crease of a seam. What shows on screen is what ships from the printer.

05

Ten form fields, zero scripts

Text, swatch, color, date, slider, checkbox, upload, dropdown, map, star map — each one hides or shows based on what your customer already picked. No code, just rules.

06

A brand kit library

Colors, fonts, images, categories, trash, restore. Your whole palette, one search away — in every template, every swatch, every editor.

07

One theme block, every Shopify plan

Drop a single block into your theme. Personalization fees sit on real Shopify products so they play nicely with discount codes, abandoned-cart emails, and anything else that reads a cart.

08

Publish once, serve the world

Templates go live on a global CDN the moment you hit save. Whether you sell one mug a week or a thousand a minute, previews and 300-dpi print files load the same.

02 — Niche generators

Five generators
nobody else has.

Every other personalization app gives you “add text to a tee”. Customei ships with five dedicated generators for the POD categories that actually make money.

New01

AI Product Lab.
Describe it, ship it.

Tell Customei what you want to sell. In one pass, it drafts the option set, the design template, the Shopify product listing, and a marketing plan — editable before anything touches your store.

01Prompt
02Option set
03Template
04Product
05Marketing
lab · new session
A mug for couples on their 1-year anniversary. Date, initials, little star map of where they met.
A
Here's a plan. Draft ready to edit →
Option set: Initials (text) · Date (date) · Meet location (star map)
Template: Curved wraparound lettering + 3in star map inset
Listing:“The Night You Met · Personalized Anniversary Mug”
Marketing: Meta ads, Etsy cross-post, gift-guide email
Drafted in 3.1s · fully editable⌘ + K
02
12.04.2024 · 10°N

Star maps

Your sky, your date, your place.

Render the exact night sky for any date and latitude/longitude. Powered by d3-celestial. Merchants sell these as anniversary, wedding, and birth-night prints.

03

String art

Threads from your photos.

Upload a face, a pet, a logo — our algorithm resolves it into thread paths on a circular board, rendered live with progressive zoom, pan, and mobile-aware batching.

04
HELOVEEMRS

Custom crosswords

Anniversary words. Baby names. Proposals.

A Lambda-hosted smart-placement algorithm renders crossword puzzles at 3000×3000 with four theme presets and four grid styles. Upload a word list — print-ready in 250ms.

05
10.7769 · 106.7009

Interactive maps

Where you met. Where you live.

Mapbox Static Images proxied through our app — pick a style, lat/long, zoom, bearing, pitch, and marker. Runs identically in the admin preview and on the storefront.

03 — How it works

Four steps.
Zero friction.

From install to live storefront, most merchants are taking personalized orders in under twelve minutes. We've timed it.

01

Install

Click Install on the Shopify App Store. Customei scaffolds your shop automatically.

02

Design

Open the canvas editor. Drag, type, swatch, warp, curve — save when it feels right.

03

Publish

One button. Templates are hashed, uploaded to CDN, and wired into your theme.

04

Sell

Customers personalize live on the storefront and check out — in any currency.

12m
average install-to-sale
38%
average uplift in conversion
99.98%
storefront uptime · last 12 mo

04 — Merchants

Built with obsessive
feedback from real shops.

"We tried six personalization apps in 2024. Customei is the only one that did not crumble on mobile Safari. The rest is a bonus."
IO
Ivy Okonkwo
Founder, Tatter & Binder
"Our conversion rate on custom orders went up 38% in the first month. Our fulfilment team stopped emailing us about broken artboards."
SP
Sam Petrossian
Operations lead, Field/Notes
"The fact that I can edit a template at 11pm and see it live by 11:01 is unreasonable. I keep testing it to see if something breaks."
ML
Mara Linden
Creative director, Maple & Co
"Customei's Lambda print pipeline is the first tool where 'print ready' actually means print ready. Our fulfiller finally trusts us."
DP
Deon Park
Production, Okapi Press

05 — Questions

Straight answers,
no fluff.

Something we missed? Ping hello@customei.app and a real human will write you back within the hour.

I'm coming from Customily — can I bring my templates?
Yes. We ship a migration crawler that reads your Customily product payloads and normalizes them into Customei option sets and templates. The import runs in preview mode first so you can review every conversion before anything touches your store.
How does the AI Product Lab actually work?
Describe a product in plain language and the Lab drafts four things in one pass: an option set (with the right field types), a design template (with layout hints), a Shopify product listing (title, bullets, description), and a rough marketing plan. Everything is editable before a single byte touches your live store.
Does Customei work on every Shopify plan?
Yes, from Basic to Plus. On non-Plus stores we use hidden fee variants to add personalization pricing; on Plus we switch to a Cart Transform Shopify Function. The transition is automatic the day you upgrade.
Is there really a free trial?
The Free plan is — well — free, forever. The three paid plans (Maker, Studio, Atelier) each ship with a 14-day trial. No credit card required. You can cancel from the Shopify admin in a single click, and nothing is charged until day fifteen.
What's the deal with star maps, string art and crosswords?
They are three dedicated layer renderers. Star maps draw the exact night sky for any date and lat/long via d3-celestial. String art turns a customer-uploaded photo into thread paths on a circular board. Crosswords run as a Lambda service that renders print-ready 3000x3000 puzzles from a word list, with four theme and grid presets. Interactive Mapbox maps round out the set.
Can customers upload their own photos?
Yes. Customei supports customer uploads with automatic moderation and an optional manual review queue. Files are stored on Cloudflare R2 with signed URLs your fulfilment partner can read.
What about print exports and fulfilment?
Our print pipeline runs on Lambda workers that render layered files at 300dpi, preserving the original color spaces and fonts. We deliver ready-to-print files to your fulfilment partner via S3 or direct API integration.
How does Customei handle GDPR and data residency?
Customer uploads can be pinned to EU-only storage on request. Customei itself runs primarily in ap-southeast-1 with a multi-region CDN fallback. A signed DPA is available on every plan.

Final word

Ready to make every
product yours?

Install Customei in one click. Free plan stays free forever; the paid tiers ship with a 14-day trial. No card. No commitment. No forgotten craft.

Made for one.
Treasured for life.

Every order ships with something nobody else can buy — a name, a date, a place, a memory.

Start your free trial
ANNA & MARK
29.03.24
M
MONOGRAM
BORN ON
12.07
2024
she who dares wins
STRING ART
LISBON · 24
TEAM
CARTER
&
MONOGRAM
WILDER · IO
08.11.23
happy little weirdo
SAIGON 10°47N
WED ON
21.06
2025
J
MONOGRAM
JUN · 2025
123456789101112131415161718192021222324252627282930
RIOT PALETTE
be soft, be brave
STRING ART
EST
11.04
1998
MOJAVE · 25
LUNA · KAI
14.02.25
A
MONOGRAM
MET ON
05.09
2022
find your fire
STRING ART
KYOTO · 25
HALE
FOREVER
R
MONOGRAM
ORION · 24
15.04.24
stay wild
PARIS 48°N
L
MONOGRAM
FOREST MOOD
ANNI
02.02
2022
E
MONOGRAM
STRING ART
LOVE
CLUB
TULUM · 24